We first met Tracy when we were out looking at homes for sale that we had located. Tracy asked if we had an agent, which we did not, so she offered to assist us. She was not pushy, she simply explained that she knew the area well and would be happy to discuss what we were looking for in a house. Tracy was our main point of contact, but when we still hadn't decided and Tracy was planning on being out of the office, she made sure that Diane knew what we were looking for and explained that Diane would be available to assist us in any way that Tracy was. Tracy and Diane helped us find a house that was not only within our price range, but in the area we were looking to move with a number of requirements (close proximity to the train, easy freeway access, bathroom in the master bedroom, etc). The only reason we give four starts for negotiation skills is that once we finally decided on a house, it was new construction, so there was little negotiation (as such we were unable to see the full range of skills that Tracy and Diane have in this area). Tracy and Diane made sure that we understood the requirements in the state of Illinois and all the little nuances and laws. In addition, they were with us through the whole process and continue to keep in contact with us even to this day.
We had a wonderful experience with Tracy and Diane. They helped us with really great ideas and answered our questions about the process from beginning to end. I would definitely work with them again.
We were referred to Tracy from a close friend. In working with Tracy, we quickly felt comfortable with expressing our wishes in helping us find our first home as a family. However, what was exceptional about her qualities as a real estate professional is that she was not only astute as to the type of home she thought our family could grow into, but she was also very knowledgeable about the school districts, and the differences among the neighborhoods that made up the city we were looking in. She brought up issues such as schools, real estate taxes, and everyday neighborhood life that helped us make our decision to buy the home we have. She was always responsiveness to our calls and emails, and was also hospitable when it came to bringing additional family members to see homes with us. And when it came to the purchase process, she made sure we were prepared right up to the closing (i.e. inspectors, home insurance, etc) so we never felt as though something had fallen through the cracks. Even after the purchase, she continued to help us find people in the area that can help with certain type of repairs or home maintenance. We were lucky to meet her. We highly recommend you to meet Tracy and Diane - they will not disappoint.
Tracy and Diane were extremely helpful to us as we searched for a good investment property. We were particularly impressed with how they listened to our requirements and really showed us what fit our criteria. They also steered us away from properties that would not make a good investment. Their unselfish, honest and insightful recommendations meant they really cared about our long-term happiness. I would definitely work with them again and highly recommend them to friends and colleagues looking for a home to buy, rent or sell!
Diane & Tracy were excellent in representing Lynda & I in the marketing and sale of our Westmont home. Due to market conditions, it took awhile. But Diane & Tracy consistently were able to generate a steady stream of showings. Both Lynda and I would not hesitate to work with Diane & Tracy in the future! JG
Diane and Tracy were very patient as we looked for our new home. They kept assuring us we would find a great place. And they were right. After we moved in, we had a problem, and Diane was there with help. We can only recommend them highly.
Tracy was responsible, accessible, and available throughout the sales process. She had good ideas about how to make the sale work and was very helpful with information which pertained to the specifics of how the house sold. She is also bright and positive and supported me through some of the more difficult moments of the sale. I enjoyed working with her and I know that the success of the sale owes a lot to her.
Tracy and Diane helped me both with the sell of my old home and buy of the Redondo home. I was very happy with the special attention they gave me and all the hard work it took to sell my 100 year old home. Thanks to them both! I highly recommend them.
Both Tracy and Diane are professionals. What a Team! They are very knowledgeable of the local market and offered several suggestions to sell my house. It sold in two days! They also publish an informative monthly news letter on the housing market and tips to help sell your property. It was a pleasure dealing with both Tracy and Diane.
Diane and Tracy were a fantastic team that helped us sell our wonderful starter home and buy our dreamy "forever" house. They were patient and helpful and very knowledgable of the current markets, zones, and neighborhoods. We would highly recommend them to anyone buying or selling.